1.Are you a factory or a trading company?
A: We are an industry and trade integration company, specializing in the production of lubricating oi, greasegear oil, hydraulic oil and so on.
2.How about your packaging?
A: Generally speaking, we pack our products in plastic or raw material drums or metal drums. lf you have alegally registered patent, we can use your branded box after obtaining your authorization letter.
3.What are your payment terms?
A: 30% telegraphic transfer as deposit and 70% before delivery. Before you pay the balance, we wll send youa commissioning sample and send you photos and videos of the production process and packaging of theproduct.
4. When will you ship the goods?
A: Normally, lubricant production takes only 3 to 5 days after receiving the deposit. Custom packaging production usually takes 7 to 15 working days, depending on the customer's specific requirements. The exact shipping time depends on the departure date of the cargo ship.
5. Do you accept small orders or sample orders?
A: Yes. lf you need samples, we can send 200g samples to you for free, you only need to pay the internationcexpress fee.
6. How do you ensure product quality?
A: We have established strict quality control measures on the production line to maintain quality standards. We have fully automated production lines to control product manufacturing. Once the technicians set the formula, the production line can produce qualified products. After quality inspection by quality control staff, only approved products will be sold.
7.Can you provide OEM or odm services?
A: Yes, we offer private labeling services for entrepreneurs and family businesses, including packagingsolutions, chemical formulations, propellant blending, regulatory support and quality assurance. 8. Which modes of transportation and ports do you offer?
A: Our products can be shipped from any port in China, we provide EXW, FOB and two kinds of logisticsservices for our customers.